How it Works
Fixed Classes
Flexi Classes
Learn Languages
Spanish
Italian
Russian
Japanese
Korean
Mandarin
Vietnamese
Cantonese
Shanghainese
Taiwanese
English
English
Tiếng Việt
Login
Get Started
Get Started
Login
How Can We Help?
Using Credits
Can I use my credits to study more than one language on the system?
Do I have to study within the validity of my credits?
Why don't I get credits back even though I canceled my class over 72 hours before?
Certificates
Can I get certificates after I am done with a level?
How long does it take to complete a level?
Settings
I moved to another country to work. Can I still use Flexi Classes?
I feel I am good at studying at a higher level than I did before. Can I change my level?
My Classes
How can I redeem a free week in China when I rate 100 classes?
How to view all past classes that I took?
How to join my class on Flexi Classes?
Do I get credit back when I cancel a class?
How can I cancel a class?
Booking Classes
I would like to postpone, how would I do it ?
How can I view all time slots for a specific class?
Do I need to take classes in order of the chapters?
How can I check the topics that I studied?
How can I add my classes to my Google or Outlook calendar?
What is the difference between Flexi group classes and Fixed group classes?
How to choose my next class?
How to prepare for my first class?
Which class should I book when I first start using the Flexi Classes system?
Reporting Problem
I got charged twice. What should I do?
I saw a mistake in the material. Where do I report?
Who should I reach to make a complaint about a teacher?
Who should I contact when I have problems with online class?
My teacher did not show up to class - what happens now?
Our Teachers
Can I contact directly with my teachers?
Who are our teachers?
Can I avoid a teacher?
Can I choose my teacher?
Material
Where can I find the material?
What book do you use?
What kind of languages do you teach?
How can I download the annotated file after the class?
Forum
How can I join the forum?
What is forum?
This website uses cookies to ensure you get the best experience on our website.
Learn More
Got it!
