My Classes

• What should I do when I see no teacher assigned?

  If it’s the start time of your class and you no longer see the teacher’s name with the system showing “No teacher assigned”. This […]

• Booking and cancelling class policy

  Booking New Classes:– If you’re the first student in a class, bookings must be made at least 48 hours in advance.– If you join […]

• How can I redeem a free week in China when I rate 100 classes?

  Requirement: You’ve rated at least 100 classes on Flexi Classes within the past 12 months before the class start date. The free week is […]

• How to view all past classes that I took?

  On the ‘My Classes’ page, when you scroll down to the ‘Past Classes’ section, you will find shortcuts to classes you’ve recently attended. If […]

• How to join my class on Flexi Classes?

  On the “My Classes” page, locate the “Prepare Class” button. Click on it to download the learning materials in advance. We advise doing this […]

• Do I get credit back when I cancel a class?

  Yes, if you choose to cancel through ‘Immediate Cancel‘ within 30 minutes after booking the class. Or “Cancel” button at least 72 hours before […]

• How can I cancel a class?

  At Flexi Classes, we understand that flexibility is key, which is why you have the convenience to cancel your classes at any time, and […]