Reporting Problem

• I got charged twice. What should I do?

  To prevent this issue, please ensure that you cancel your previous subscription before enrolling in a new one. In the event that you have […]

• I saw a mistake in the material. Where do I report?

  If you happen to spot an error on one of our PDF files, we kindly ask that you report it by following this link: […]

• Who should I reach to make a complaint about a teacher?

  At FlexiClasses, we are committed to providing you with the highest quality service and learning experience. If you encounter anything on our platform that […]

• Who should I contact when I have problems with online class?

  We conduct our classes using a third-party platform. If you encounter technical issues, such as problems with audio or the camera, please follow the […]

• My teacher did not show up to class - what happens now?

  We understand that it can be frustrating when your teacher does not show up for a scheduled class. We’re committed to offering the best […]